• Anna
    July 2, 2014 at 7:24 am #45032

    Situation 1:
    The pins are correlated with action and/or category. So, if you have edited categories and action names, then you have to add pins in Theme Options – Pins Management for your new names.

    This is the help – http://help.wpresidence.net/#!/pinsedit2

    The demo pins are given with the theme pack. They are inside the large theme pack, in the folder pins and other png.

    Situation 2:
    Also, make sure that in Theme Options – Google Maps settings, caching is set to NO, so that the new pins are instantly added on the map, not after 3 hours.

    Situation 3:
    You use the option to read pins from file – http://help.wpresidence.net/#!/googlemaps
    Then you need to click on the REGENERATE PINS button after you add new properties so the pins are generated. http://i.imgur.com/SbtAqSU.jpg

    Situation 4:
    There is a JS conflict with one of your plugins. For us to help identify which plugin we need wp-admin access which you can send to us in our private ticket system here – http://support.wpestate.org/

    • This topic was modified 2 years, 9 months ago by  Anna.
    • This topic was modified 2 years, 9 months ago by  Anna.
    • This topic was modified 2 years, 9 months ago by  Anna.
    • This topic was modified 2 years, 2 months ago by  Anna.

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