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Anna
Keymaster

Hi TJ,

Thank you for purchasing. My idea is that you are uploading the entire theme zip file, not wpresidence.zip?

Correct is to unzip the theme pack from theme forest, and install just wpresidence.zip

If you still can’t make it work, send me wp-admin to test. Sometimes hosting may have upload limit, but I don’t think this is the message you should get.

My email is [email protected]

Thank you
Anna