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This topic contains 2 replies, has 2 voices, and was last updated by  TJ 3 years, 3 months ago.

  • Author
    Posts
  • #44937

    TJ

    Just purchased the theme and each time I’ve attempted to upload it as a zip within WP 3.9.1 it simply comes back with a Failure Notice asking “Are you sure you want to do this?”.

    Please advise.

    Thank you.

    TJM

  • #45038

    Anna
    Keymaster

    Hi TJ,

    Thank you for purchasing. My idea is that you are uploading the entire theme zip file, not wpresidence.zip?

    Correct is to unzip the theme pack from theme forest, and install just wpresidence.zip

    If you still can’t make it work, send me wp-admin to test. Sometimes hosting may have upload limit, but I don’t think this is the message you should get.

    My email is [email protected]

    Thank you
    Anna

  • #45082

    TJ

    thank you!

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