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Home Forums WP RESIDENCE – Real Estate WordPress Theme FORUM Help with uploading theme

This topic contains 1 reply, has 2 voices, and was last updated by  Anna 2 years, 11 months ago.

  • Author
    Posts
  • #100427

    Luronz
    Participant

    Hi everytime I try and upload this theme I keep getting this message:

    HTTP Error 404.13 – Not Found
    The request filtering module is configured to deny a request that exceeds the request content length.

    I am very new to wordpress and do not know how to fix this, any help would be great.

  • #100432

    Anna
    Keymaster

    Hi Luronz,

    Please make sure that you are installing only the wpresidence.zip file.
    If you are uploading the right file and the error still shows up, that must be from a restiction from your server.

    The alternative is to install the theme via FTP.

    Please see the FTP method:

    Very important is to first Unzip the theme pack downloaded from Theme Forest after you purchase.
    Upload just the folder wpresidence contents to the wp-content/themes folder on your server – via FTP Manager
    Activate the theme in the Appearance / Themes menu in WordPress Admin.
    Open the WPRESIDENCE Options and set up theme options from Appearance – Theme Options.

    Thank you,
    Anna

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