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This topic contains 6 replies, has 5 voices, and was last updated by  Anna 2 years, 7 months ago.

  • Author
    Posts
  • #100905

    vinicius
    Participant

    Hi Anna,

    For some reason the registration area is not working in my website.

    When new users, try to register (inserting the username and e-mail), They get the message “processing…” and this stays forever and nothing happens…
    http://www.alugueparaolimpiadas.com.br/
    I have re-installed the theme however it didn’t fix. What could it be?

  • #100915

    Anna
    Keymaster

    Hi Vinicius,

    Your server is missing the checkdnsrr function which we ask in registration.

    This is the error coming from browser console:

    PHP Fatal error: Call to undefined function checkdnsrr() in E:\home\viniciux\trekkingbraziltour\Web\wp-content\themes\wpresidence\libs\ajax_functions.php on line 400

    This is usually part of the server PHP modules – this is the PHP documentation http://php.net/manual/en/function.checkdnsrr.php

    Please ask hosting if they can make sure this function works on server. If not, you will have to modify the code and exclude this request, ALTHOUGH we don’t recommend it since this function checks user email address is valid.

    Thank you
    Anna

    • #104373

      Huu Van
      Participant

      Hi Anna,
      I got the issue that seems to be the same. That is after registering, there is NO email sent to the guest. Could you please give me some hints?
      I have checked “Anyone can register” and chose New User Default Role = Subscriber.
      Thanks

    • #104933

      lennyhits
      Participant

      i have the same no email is sent to a registered user with an auto generated password , how can i solve this

    • #104936

      Huu Van
      Participant

      Hi,
      I have solved the issue following this one http://wpestate.org/forums/topic/emails-are-not-sent/
      I am successful with the solution number 3. Try it. Good luck

  • #104959

    [email protected]
    Participant

    hi registation, login, forgot password not working its return -1… pls help me

  • #104962

    Anna
    Keymaster

    Hi landrally

    This is usually plugin related. Please open a support ticket to look at your plugins ourselves – http://support.wpestate.org/

    Send us wp-admin access.

    Thank you
    Anna

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