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Home Forums WP RESIDENCE – Real Estate WordPress Theme FORUM Setup mail for contact form?

This topic contains 6 replies, has 2 voices, and was last updated by  Sargantana 3 years, 2 months ago.

  • Author
    Posts
  • #44129

    Sargantana

    Hi Anna

    I tested contact form and agent contact form, but I don’t receive any email. Is necessary to setup this somewhere?

    Thanks!

  • #44409

    Anna
    Keymaster

    Hello!

    This is fixed in v 1.02 Please upgrade.

    After the update is done,

    – go to Permalinks, set Default, save, set custom again and save. We added a new permalink note and this is required.

    The changes are listed here http://help.wpresidence.net/#!/log

    Thank you,
    Anna

  • #44865

    Sargantana

    Hi Anna

    I’ve updated to 1.2 WP-Residence theme, but I don’t get any mail from contact form nor agent contact form. Can you helt me, please?

  • #44866

    Anna
    Keymaster

    Hi Sargantana,

    Emails are sent on demo, so if you have troubles I think your server doesn’t send emails over SMTP. So you need to overwrite the email server function with a plugin.

    So please install this plugin https://wordpress.org/plugins/configure-smtp/

    Then set up with your gmail email and let’s test again.

    Based on my experience, this should solve the email sending issue.

    If you need my help – please send me wp-admin access at [email protected]

    Thank you,
    Anna

  • #44871

    Sargantana

    Thanks Anna

    I’ve installed Configure-smtp and works fine.
    But when in contact form I send a message, no information is displayed and inputs are not cleared, even I receive the message.

    Any idea?

    Thanks!

  • #44874

    Anna
    Keymaster

    Hi Sargantana,

    No idea further. We don’t have this on core.

    Can I please see your wp-admin and test what contact form you’re testing with my email? That will help me understand.

    Thanks
    Anna

  • #44876

    Sargantana

    Anna

    I’ve sent you via email access information.

    Thanks!

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