Your address will show here +12 34 56 78

Home Forums WP RESIDENCE – Real Estate WordPress Theme FORUM WPResidence theme will not save any menus

This topic contains 3 replies, has 2 voices, and was last updated by  Anna 3 years ago.

  • Author
    Posts
  • #92619

    Jerry Clinebell

    I purchased the WPResidence theme today and after installing and activating it, the theme will not save any menus. Instead it wants to keep adding Pages to the primary menu (existing pages and any new ones added even though that check box is unchecked in the WordPress menus admin panel). In an attempt to trouble shoot and resolve, I removed or deactivated nearly every plug-in that was previously installed in my WP content/plug in folder as well as removing all previously installed themes except for WPEstate and the default themes from WordPress. None of the other installed themes are having the same menu issue.

    Hope you can help resolve this issue.

    Thank you.

  • #93196

    jerry clinebell

    Problem resolved with a fresh download and reinstall.

    Thank you.

  • #96886

    Anna
    Keymaster

    Hi Jerry,

    I’m glad it worked.

    For future issues, please do not hesitate to raise a ticket on support.wpestate.org.

    Thank you,

  • #99504

    Anna
    Keymaster

    Hello,

    For future clients with the same issue. If the menu doesn’t save it means by accident you installed the entire theme pack, not only the wpresidence.zip folder as required.

    This video may help for theme install – https://www.youtube.com/watch?v=paLIfipA3b0#t=122

    Thank you
    Anna

You must be logged in to reply to this topic.